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Your Rights and Our Policy Commitments

Using 8b888 means you and we both operate under a clear set of terms — covering your account, your wallet activity through bKash, Nagad, or Rocket, and how we handle your data.

Account TermsWallet PolicyData HandlingEligibility ConditionsContact Rights
8b888 Your Rights and Our Policy Commitments
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Data Handling

We collect only what is needed to operate your account — registration details, wallet transaction records for bKash, Nagad, and Rocket, and session data. We do not sell your personal data to third parties.

Cookie Policy

Cookies on 8b888 are used for session management, security verification, and performance. You can adjust non-essential cookie preferences through the settings panel in your account.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, lock your account immediately from the security tab and contact support.

Data Retention and Requests

We retain account and transaction records as required under applicable regulations. To request a copy of your data or ask for deletion where permitted, submit a written request through our support email.

LEGAL CONTACT PATHS

Reach Us on Policy Matters

Live Chat For account-specific legal queries — verification holds, term clarifications, or wallet disputes — start a live chat session directly from your account dashboard for the fastest response.
Email Support Send detailed policy or data-related requests to our support email. Include your registered account details so we can locate your record and respond accurately to your query.
Help Centre Our help centre carries the current version of all policy documents, account condition summaries, and step-by-step guidance on submitting a formal data or account request.

Common Legal and Account Policy Questions

Eligibility depends on your local law and the regions we currently serve. It is your responsibility to confirm that accessing the platform is permitted under the laws of your jurisdiction before registering.

We collect your registration details, contact information, and wallet transaction records — including activity through bKash, Nagad, and Rocket — to operate and verify your account securely.

Send a written data access request to our support email with your registered account details. We will locate your record and respond with the relevant data within the timeframe required by applicable rules.

Where permitted under applicable regulations, you can request deletion of your personal data. Some records — such as transaction history — may need to be retained for a defined period under legal requirements.

We notify you through your registered contact details. Continuing to use the platform after that notice is treated as acceptance of the updated terms. You can contact support if you have questions about any change.

Start with live chat from your account dashboard for urgent matters, or email support with your account details and a clear description of the dispute. We review wallet records — bKash, Nagad, Rocket — and respond with our findings.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.